Cas 3.3.1 Service ticket : format of the ticket

[Thanh-Long HUYNH]

Hello, is there a way to change the format of the generated ticket? in
fact, we need the service ticket to generate a ticket into a longint
number and not an alphanumerique one.
For example : currently ticket has the following format
ST-124655478ze12. we would like to have something like this 123456789

Best wishes and happy new year everyone. Thanks for your help.

Thanh